Privacy Policy

MyLEDLightingGuide is deeply committed to protecting the privacy of internet users. Below is information outlining our continued support for the responsible management of consumer information.

User Information

During the process of delivering our content to you, MyLEDLightingGuide does not collect any personally identifiable information about you such as name, address, phone number, or e-mail address. However, MyLEDLightingGuide does obtain some types of non-personally identifiable information such as the Internet Service Provider you use to connect to the Internet, your browser type, or the type of computer operating system you use (Macintosh or Windows, for example). The information collected by MyLEDLightingGuide is used for the purpose of evaluating website effectiveness.

When registering with us, we do require some specific personal information, which is kept strictly confidential, as explained below.

If you have any additional questions about MyLEDLightingGuide 's dedication to consumer privacy, please contact us.

Site Registration

In order to purchase items on the MyLEDLightingGuide website, you will need to provide us with personal details to facilitate the sale. This process will require some personal information, such as your email, name, phone number, and address. This information is required so that we can sell and ship you the products that you have selected from the website.

Confidentiality

The information you provide when purchasing products from MyLEDLightingGuide remains strictly confidential to all third parties unless legally required. We will not release this information to any other parties, unless required by applicable laws.

Law Enforcement

MyLEDLightingGuide does cooperate with law enforcement inquiries, as well as other third parties to enforce laws, including but not limited to: intellectual property rights, fraud and other rights. We may (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

Email Contacts

MyLEDLightingGuide as a policy does not "sell" email addresses to any third parties. Your email address is not displayed anywhere on the site. MyLEDLightingGuide assumes no responsibility for lost or misdirected emails. We do collect email addresses, and we may send you a newsletter which may contain educational or promotional type material. At any time, you can opt out of receiving our newsletters by clicking on the opting out link at the bottom of the newsletter.

Disclosure of Information

Due to the current laws of the USA, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our Site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications will always remain private.


CUSTOMER INFORMATION AND CUSTOMER PRIVACY


New European Union (EU) Data Protection laws (GDPR) are effective May 25, 2018. While GDPR only holds us accountable for how we process EU customers’ personal data, we have taken this opportunity to review our practices and ensure that our high standards for data privacy encompass every one of our customers. Therefore you may see references to GDPR within the Privacy Policy.

MyLEDLightingGuide shall act in accordance with industry practice in protecting Customer Information submitted by Customer to MyLEDLightingGuide("Customer Information"), and shall not sell or otherwise transfer Customer Information to third parties for marketing activities in any circumstance. Company shall be entitled to use the Personal Information of Customer in the due performance of the Services, this Agreement and (unless opted out in writing) for communication to Customer of Company's own marketing information.

As to Personal Information, also referred herein-to as Personal Data, supplied by or through Customer in the course of its business with MyLEDLightingGuide, the following shall apply:

(1) Both parties will comply with their respective obligations under the applicable requirements of the Data Protection Laws.

(2) The parties acknowledge that for the purposes of the Data Protection Laws, Customer is the data controller and MyLEDLightingGuide is the data processor (where Data Controller and Data Processor have the meanings as defined in the Data Protection Laws). The following sets out the scope, nature and purpose of processing by MyLEDLightingGuide, the duration of the processing and the types of Personal Data (as defined in the Data Protection Laws) and categories of Data Subject:

(a) Processing by MyLEDLightingGuide: The provision of sending email newsletters listing offers of products and educational information.

(b) MyLEDLightingGuide does not control what personal or non personal data Customers collect from their customers. It is Customer's responsibility to have their own Data Protection guidelines in place for their own protection related to data Customer collects from its customers; additionally, it is Customer's responsibility to keep their applications up to date and secure from a code/software perspective.

(3) Customer declares and acknowledges that MyLEDLightingGuide has no control, involvement, role or responsibility as to the type or use of data put by Customer itself or third parties generally nor, without limitation, Customer's employees, contractors, agents, customers or suppliers or end-users of Customer's services or those of Customer's customers and MyLEDLightingGuide merely provides an IT repository for data with a specified conduit for its movement to and from Customer or third party infrastructure. MyLEDLightingGuide's processing does not include the manipulation, selection, ordering, searching or monitoring of such Personal Data other than in a generic sense of storage in the scope of the Services. Customer is responsible for the cleansing, updating, timely deletion and maintenance of Personal Data.

(4) Customer will ensure that it has all necessary and appropriate consents and notices in place to enable lawful transmission of Personal Data to MyLEDLightingGuide and its processing in accordance with this Agreement for the duration and purposes of this Agreement.

(5) Without prejudice to the generality of the above clause, MyLEDLightingGuide shall, in relation to any Personal Data processed in connection with the performance by MyLEDLightingGuide of its obligations under this Agreement:

(a) process that Personal Data only in accordance with the performance of Services and otherwise either required under this Agreement (this Agreement being agreed to constitute written instructions from Customer for processing of Personal Data) or by variation of Services agreed with MyLEDLightingGuide; or

(b) process that Personal Data if required by the laws of any member of the European Union or by the laws of the European Union applicable to MyLEDLightingGuide to process Personal Data (Applicable Laws). Where MyLEDLightingGuide is relying on laws of a member of the European Union or European Union law as the basis for processing Personal Data outside of pre-agreed processing, MyLEDLightingGuide shall promptly notify Customer of this before performing the processing required by the Applicable Laws unless those Applicable Laws prohibit MyLEDLightingGuide from so notifying Customer;

(c) ensure that it has in place appropriate, industry-standard for England, technical and organizational measures to protect against unauthorized or unlawful processing of that Personal Data and against accidental loss or destruction of, or damage to, those Personal Data, having regard to the state of technological development and the cost of implementing any;

(d) ensure that all personnel who have access to and/or process those Personal Data are obliged not to permit disclosure of the Personal Data except as required by law or for the purposes of this Agreement; and

(e) not transfer any of those Personal Data, other than Customer Submitted information required for servicing Customer account (ie, US and UK based systems/support/billing teams), outside of the European Economic Area (other than Customer’s transmission and receipt of data over the Internet and the use of similar networks that may involve part of the network being located outside the European Economic Area and/or the UK), unless the prior written consent of Customer has been obtained;

(f) assist Customer, at Customer's expense using MyLEDLightingGuide's then current standard time rates, in responding to any request from a Data Subject and in ensuring compliance with its obligations under the Data Protection Laws with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;

(g) notify Customer without undue delay on becoming aware of a material Personal Data breach committed by MyLEDLightingGuide, its employees or agents and take reasonable steps to prevent further disclosure or breach and mitigate the potential adverse effects on affected data subjects in cooperation with Customer;

(h) at the written direction of Customer, delete or return to Customer or allow Customer to retrieve Personal Data and copies thereof on termination of Agreement unless required by Applicable Law to store Personal Data;

(i) maintain appropriate records and information to demonstrate its compliance with this clause;

(j) in accordance with Data Protection Laws, make available to Customer such information as is reasonably necessary to demonstrate MyLEDLightingGuide's compliance with its obligations under Article 28 of the GDPR (and under any Data Protection Laws equivalent to that Article 28), and allow for and contribute to audits, including inspections, by Customer's professional appointee for this purpose, subject to Customer:

(j.1) giving Company reasonable prior notice of such information request, audit and/or inspection being required by Customer;

(j.2) ensuring that all information obtained or generated by Customer or its auditor(s) in connection with such information requests, inspections and audits is kept strictly confidential (save for disclosure to the supervisory authority under Data Protection Laws or as otherwise required by Applicable Laws);

(j.3) ensuring that such audit or inspection is undertaken during normal business hours, with minimal disruption to MyLEDLightingGuide's business, any sub-processors’ business and the business of other customers of MyLEDLightingGuide; and

(k) paying MyLEDLightingGuide's costs using the then current standard time rates of MyLEDLightingGuide for assisting with the provision of information and allowing for and contributing to inspections and audits.

(6) MyLEDLightingGuide shall nominate a point of contact for all issues related to data privacy and protection within the scope of the Agreement and pending notification; otherwise this will be the CEO/Managing Director.

(7) If Company informs Customer that it considers that an instruction violates Data Protection Laws then it shall be entitled to suspend the execution of the relevant instructions until Customer satisfactorily confirms compliance or changes them. Further, if Company follows the instructions of Customer, Customer indemnifies MyLEDLightingGuide for any and all such current and future items or incidences related to such instruction.

(8) Customer shall, without undue delay and in a comprehensive fashion, inform MyLEDLightingGuide of any defect that Customer considers has occurred in their and/or MyLEDLightingGuide's compliance with Data Protection Laws.

(9) Customer shall be obliged to maintain the public register of processing in accordance with Article 30 (1) GDPR.

DISPUTE RESOLUTION

The first step in resolving any concern is to contact MyLEDLightingGuide with any details. Unresolved issues will be resolved via binding Arbitration as a sole remedy.

If you have any additional questions about MyLEDLightingGuide 's registration process, please contact us.

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